Where subscribers hide: Pt 1

Where subscribers hide: Pt 1

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Author: markriffey

Where subscribers hide: Pt 1

subscribers

Watching my wife shop / interact with salespeople is always a refresher course. Gaps in customer service & sales training / tactics always reveal themselves. This is the missing piece of “Secret Shopper” type services – no audio / video. The report is fine, but you don’t get to see and hear what happened – that’s where the gold lies. We’re going to go over an experience we had while shopping in a…

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Author: markriffey

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